INTRODUCTION
Bharat Sanchar Nigam
Limited (known as BSNL, India Communications
Corporation Limited) is a public sector telecommunication
company in India. Bharat
Sanchar Nigam Ltd. formed in October, 2000, is World's 7th largest
Telecommunications Company providing comprehensive range of telecom services in
India: Wireline, CDMA mobile, GSM Mobile, Internet, Broadband, Carrier service,
MPLS-VPN, VSAT, VoIP services, IN Services etc. Within a span of five years it
has become one of the largest public sector unit in India.
BSNL has installed Quality Telecom Network in the country and now focusing on improving it, expanding the network, introducing new telecom services with ICT applications in villages and wining customer's confidence. Today, it has about 47.3 million line basic telephone capacity, 4 million WLL capacity, 20.1 Million GSM Capacity, more than 37382 fixed exchanges, 18000 BTS, 287 Satellite Stations, 480196 Rkm of OFC Cable, 63730 Rkm of Microwave Network connecting 602 Districts, 7330 cities/towns and 5.5 Lakhs villages. It is India's largest telecommunication company with 24% market share as on March 31, 2008. Its headquarters are at Bharat Sanchar Bhawan, Harish Chandra Mathur Lane, Janpath, New Delhi. It has the status of Mini Ratna, a status assigned to reputed public sector companies in India. BSNL is India's oldest and largest Communication Service Provider (CSP). Currently has a customer base of 73 million as of June 2008. It has footprints throughout India except for the metropolitan cities of Mumbai and New Delhi which are managed by MTNL.
BSNL has installed Quality Telecom Network in the country and now focusing on improving it, expanding the network, introducing new telecom services with ICT applications in villages and wining customer's confidence. Today, it has about 47.3 million line basic telephone capacity, 4 million WLL capacity, 20.1 Million GSM Capacity, more than 37382 fixed exchanges, 18000 BTS, 287 Satellite Stations, 480196 Rkm of OFC Cable, 63730 Rkm of Microwave Network connecting 602 Districts, 7330 cities/towns and 5.5 Lakhs villages. It is India's largest telecommunication company with 24% market share as on March 31, 2008. Its headquarters are at Bharat Sanchar Bhawan, Harish Chandra Mathur Lane, Janpath, New Delhi. It has the status of Mini Ratna, a status assigned to reputed public sector companies in India. BSNL is India's oldest and largest Communication Service Provider (CSP). Currently has a customer base of 73 million as of June 2008. It has footprints throughout India except for the metropolitan cities of Mumbai and New Delhi which are managed by MTNL.
To
look for details and to collect data for my project I worked in B.S.N.L Office
to gather full information about the system and working of whole region and
found out the facts about various
processes adopted by reliance to pay its advisors and the time period taken for
this study are 2 months
PROFILE
COMPANY NAME: Bharat Sanchar
Nigam Ltd.
Headquarters: Bharat Sanchar Bhawan, Harish Chandra Mathur Lane, Janpath, New Delhi
Head Office
in Lucknow: Hazratganj
Chairman & Managing Director :
Kuldeep Goyal
Founded:
19th century,incorporated 2000
Interesting Facts:
v There are 2 million BSNL mobile connections in rural
India(a record, no other connection is
as famous as bsnl in rural areas)
v BSNL supplies phone lines to all other network such as
Airtel,Vodafone etc.
v BSNL is the only network which offers broadband connections
v More than 50% of
the international calls coming to India, use Reliance network.
v Largest pan
India coverage-over 11000 towns & 3 lakh villages.
v India’s No. 1
wireless service provider with more than 50 million customers.
v An incredible
speed of 2mbps is only offered by BSNL
v The only Mobile
service available through out the country including Jammu and Kashmir and North
Eastern states like Arunachal Pradesh, Nagaland, Mizoram etc.
Mission & Vision.
Most of the
big companies have a Vision & Mission statement so as to guide their all
energy, efforts to realize it. BSNL
also has a vision ‘To become the largest Telecom Service provider in South East
Asia’. Firstly we need to
understand the parameter for being the largest. Is it revenue, ARPU, profit,
subscribers, Network (no of exchanges, BTS etc)? From monopoly to multi operator scenario, BSNL’s market share is bound to
reduce. But how much down we will let it? There are lot of similarities between
British Telecom & us. One must keep watch on market share in monthly growth
and take timely action. To improve our share, we need to acquire more than 50%
of new acquisitions while maintaining earlier. This is quite challenging in
this dynamic environment. Today landline base is reducing across globe, but
why? Europe defines an operator with
25% or more market share as Significant market Power (SMP), while they intend
to increase it to 40%. BSNL has been the largest operator and we must
strive not only to maintain but enhance it. We need to act fast. Timely action
is an essence.
